Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tony Lopez

Tony Lopez

September 3, 2025

5  out of  5
rating by Tony Lopez
"Always great service and responds fast if you have any questions"
Profile photo of Joseph Luna

Joseph Luna

August 29, 2025

5  out of  5
rating by Joseph Luna
"Great customer service from Monique"
Profile photo of Leslie Ochoa

Leslie Ochoa

August 27, 2025

5  out of  5
rating by Leslie Ochoa
"Super clear about everything, made everything so easy and understandable. Communication is awesome and flexible. Ty Monique shes helped me with everything and it went smooth and fast."
Profile photo of Emily Cadamagnani

Emily Cadamagnani

August 16, 2025

5  out of  5
rating by Emily Cadamagnani
"Val and her wonderful team were able to help my mom save money and get better coverage for her home and auto. I live out of state and was trying to help my mom, who is on a fixed income, find the best value, and we happened to also find the best service!"
We responded:
"Emily, Thank you so much for your review!! We are so thankful we were able to help your mom!! We look forward to being her agent for life! We strive to provide unmatched incredible service. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
Profile photo of Tanzie Watson

Tanzie Watson

August 14, 2025

5  out of  5
rating by Tanzie Watson
"Monique was so helpful she took the time to make sure I had the proper coverage for a reasonable price her bubbly personality stuck out she is definitely a real insurance agent. I already told one of my co-workers to call her."
We responded:
"Tanzie, It is great to hear that we took great care of you. My team takes pride in doing the very best for each customer. Thank you for allowing us to service your insurance needs! -Valauna"
Profile photo of Henry Ford

Henry Ford

August 13, 2025

5  out of  5
rating by Henry Ford
"Very patient, professional and caring Very helpful. Many blessings to Monique 🙏"
We responded:
"Thank you so much Henry for acknowledging the excellent service Monique has provided. It is great to hear that we took great care of you. Many blessings to you as well! We look forward to building a relationship with you. Thank you! -Valauna"
Profile photo of Treyson

Treyson

August 8, 2025

5  out of  5
rating by Treyson
"Monique is amazing! I originally was not eligible for a quote. Went to geico and got insurance at the time paying crazying rates! Monique called the second I was eligible for another quote and save me 70 dollars a month! Highly recommend her to anyone looking to save some cash!"
We responded:
"Thank you so much for your raving review! My team takes pride in doing the very best for each customer. I am so happy to hear about your positive experience with Monique. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
Profile photo of Mzwade Lyons

Mzwade Lyons

August 8, 2025

5  out of  5
rating by Mzwade Lyons
"Thank you Monique for helping me"
We responded:
"We appreciate your 5-star review, Mzwade Lyons. It is great to hear that Monique took great care of you. Thank you for trusting us with your insurance needs. -Valauna"
Profile photo of michael mayne

michael mayne

August 6, 2025

5  out of  5
rating by michael mayne
"Great job. Thank you"
We responded:
"Michael thank you for taking time to review our agency! We are thankful for your business and look forward to many years assisting with your insurance needs. Valauna"
Profile photo of danielle houpe

danielle houpe

August 4, 2025

5  out of  5
rating by danielle houpe
"Excellent Customer Service! I was referred to this Agency by my local State Farm Agent. The team was polite, knowledgeable, professional, and extremely responsive. A hassle free experience obtaining renters insurance for my college student."
We responded:
"Thank you for the compliment, Danielle! I am so happy to hear about your positive experience. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
Profile photo of Nataliya Stepanenko

Nataliya Stepanenko

August 1, 2025

5  out of  5
rating by Nataliya Stepanenko
"Spoke with Marbella Hernandez Valdez , she is so nice, polite and helpful agent. Found better price for my home insurance. Thank you so much."
We responded:
"Thank you so much Nataliya for acknowledging the excellent service Marbella has provided. It is great to hear that we took great care of you. We look forward to building a relationship with you. Thank you! -Valauna"
Profile photo of Nick Bullard

Nick Bullard

July 31, 2025

5  out of  5
rating by Nick Bullard
"Monique was great to talk to. She covered everything on the property that was adjacent. Fun to talk to."
We responded:
"Thank you, Nick, for the 5-stars! Monique and my entire team are genuinely helpful and knowledgeable. It is our pleasure to be of service. Thank you Valauna"
Profile photo of Jasmine Jackson

Jasmine Jackson

July 28, 2025

5  out of  5
rating by Jasmine Jackson
"Thank you Monique for making the process easy and convenient. I really appreciate your assistance with everything!"
We responded:
"Thank you Jasmine for your review! My team and I work hard to be of service and make the process as easy as possible for our customers. Thank you for trusting us with your insurance needs. -Valauna "
Profile photo of Kimberly Hamilton

Kimberly Hamilton

July 16, 2025

5  out of  5
rating by Kimberly Hamilton
"Monique and Marbella were awesome.I felt absolutely comfortable with them walking me thru my home owners ins and the way they handled their customer service and made me feel fantastic.You do not get the satisfaction of knowing you were treated with full respect from like I said the previous big companies I endured.Thank you ladies for making a homeowner feel gracious and not only detailed every step of the coverage but being patient and so friendly all in one.You both ROCK..loved the upbeat caring... Absolutely would recommend this office to any Vegas owners in the area..❤️pic of my dovermin pincher MIDBAR💯"
We responded:
"Thank you so much Kimberly for acknowledging the excellent service Monique & Marbella have provided. We work hard to make sure that we provide the best possible service to our customers. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
Profile photo of Maya N

Maya N

July 9, 2025

5  out of  5
rating by Maya N
"Monique was so helpful and great with switching over my insurance. She was attentive and knowledgeable with the entire process. Thank you Monique! ❤️"
We responded:
"Thank you, Maya, for the 5-stars! We work hard to make sure that we provide the best possible service to our customers. It is always a pleasure working with you! -Valauna"
Profile photo of Crystal Glen

Crystal Glen

July 3, 2025

5  out of  5
rating by Crystal Glen
"Monique is absolutely wonderful!! She was fast, efficient and treated me like her top customer. I highly recommend working with her."
We responded:
"Thank you so much Crystal for acknowledging the excellent service Monique has provided. Monique and my entire team always strive to go above and beyond. I am so happy to hear about your positive experience. Thank you for trusting us with your insurance needs. -Valauna"
Profile photo of Danny Otero

Danny Otero

July 3, 2025

5  out of  5
rating by Danny Otero
"Marbella is awesome! Very thorough in explaining the coverages for my policies and super knowledgeable."
We responded:
"I can’t thank you enough for your amazing review! And I think Marbella is pretty wonderful as well. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
Profile photo of Vipul Shah

Vipul Shah

July 1, 2025

5  out of  5
rating by Vipul Shah
"The best insurance agent I have dealt with in many years. Hard working for her clients and diligent."
We responded:
"Thank you so much Vipul for acknowledging the excellent service our agency has provided. My team takes pride in doing the very best for each customer. It is our pleasure to be of service. We look forward to building a relationship with you. Thank you! -Valauna"
Profile photo of Eric Abeldt

Eric Abeldt

June 30, 2025

5  out of  5
rating by Eric Abeldt
"Marbella got $40 takin off my monthly statement,she said she would go to bat for me and she did!!!"
We responded:
"We appreciate your 5-star review, Eric. It is great to hear that we took great care of you. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
Profile photo of MJ Sablan Guerrero

MJ Sablan Guerrero

June 28, 2025

5  out of  5
rating by MJ Sablan Guerrero
"Monique is AMAZING! Wonderful customer service, knowledgeable and truly cares about her customers. I saved so much money switching to State Farm. Thank you Monique!"
We responded:
"Thank you, MJ, for the 5-stars! It is great to hear that Monique took great care of you. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
Profile photo of 1 Grant

1 Grant

June 27, 2025

5  out of  5
rating by 1 Grant
"Monique is the definition of excellent customer service! She is very knowledgeable, has patience because i asked a ton of questions and very pleasant to speak to. She found and suggested ways to help me save money with my home and auto. Monique is an expert at her profession!"
We responded:
"Thank you so much for your raving review! We work hard to make sure that we provide the best possible service to our customers. Monique and my entire team are genuinely helpful and knowledgeable. Thank you for allowing us to service your insurance needs! -Valauna"
Profile photo of Laura Shepard

Laura Shepard

June 27, 2025

5  out of  5
rating by Laura Shepard
"She was so patient and sweet , called many times and I put her off alot but she was always so agreeable never argued or kept talking over me to get her point across and that's who I want to do business with"
We responded:
"We appreciate your 5-star review, Laura. Marbella and my entire team always strive to go above and beyond. My team and I work hard to be of service and make the process as easy as possible for our customers. We look forward to building a relationship with you. Thank you! -Valauna"
Profile photo of Sophia Cruz-Aedo

Sophia Cruz-Aedo

June 26, 2025

5  out of  5
rating by Sophia Cruz-Aedo
"SO easy, SO friendly, loved my experience here."
We responded:
"Thank you for your kind words! I am so happy to hear about your positive experience. Thank you for allowing us to service your insurance needs! -Valauna"
Profile photo of Stacy Munro

Stacy Munro

June 24, 2025

5  out of  5
rating by Stacy Munro
"Great customer service the staff is great very nice and professional keep up the great work that you do"
We responded:
"Thank you, Stacy!!! Thank you for trusting us with your insurance needs. We love working with you and are thankful you chose us! Valauna"
Profile photo of Julius Funches

Julius Funches

June 24, 2025

5  out of  5
rating by Julius Funches
"My agent Marbella was a big help with my policy. She was very patient, nice and informative. Thank you again!"
We responded:
"Thank you so much, Julius, for your raving review! It is our pleasure to be of service. We appreciate your business! -Valauna"