State Farm® Insurance Agent Valauna Knight-Brown

"Monique is the definition of excellent customer service! She is very knowledgeable, has patience because i asked a ton of questions and very pleasant to speak to. She found and suggested ways to help me save money with my home and auto. Monique is an expert at her profession!"

"She was so patient and sweet , called many times and I put her off alot but she was always so agreeable never argued or kept talking over me to get her point across and that's who I want to do business with"

"SO easy, SO friendly, loved my experience here."

"Great customer service the staff is great very nice and professional keep up the great work that you do"

"My agent Marbella was a big help with my policy. She was very patient, nice and informative. Thank you again!"

"Monique has been excellent to work with and even helped us on a Saturday. We are saving quite a bit because shes super experienced and eager to help."

"Nothing but positive attitude as soon as you talk over the phone and even better attitude when you walk in the building. Monique especially was helpful and extremely friendly. On top of the money savings I received, the friendliness was far above the rest. Thank you."

"Monique was super helpful. She seems very upbeat and bubbly. She made the experience smooth and fast."

"Monique, at the Valauna Knight-Brown State Farm Insurance Agency in Las Vegas, NV is the best!! She takes plenty of time to get to know her clients and their individual needs, and she shows professionalism, courtesy, and knowledge to ensure that all needs are met. Insurance can be difficult to navigate, but Monique makes the journey much easier. It's been a pleasure to work with her!"

"Great job. Saved me money."

"Great experience in having insurance coverage. Friendly and informative."

"Excellent experience switching from Allstate to State Farm. Very helpful and quick! Way better rates than Allstate!"

"Marbella was very detailed with explaining what the insurance would cover giving multiple different situations along with the amounts that it would be covering."

"Marbella was helpful, professional, and charming. She addressed all my needs and even saved me some money."

"Marbella was so helpful and kind, such a professional and efficient young lady. Always makes it easy for my family and I and is so good at answering all our questions!"

"Have had nothing but helpful and timely experiences. Always able to connect when needing advice or questions about my polices. Nothing is more important than having a great customer service experience will highly recommend for anyone looking for quality and timely service."

"Very pleased with switching to State Farm. I'm paying over 100 dollars less than what I was paying with Progressive, and that's with an accident on my record. Only downside is that as a new customer, I had to pay a 6 month premium upfront in two payments. Aside from that, 100% worth it. Valauna and Marrisa were very helpful in my transition. Additional note: A very friendly and helpful Marbella reached out to me and helped me get some additional coverage, which I didn't realize I didn't have. She was quick, kind, and everything I would want in an insurance rep! Thank you!"

"Very easy and explained everything. Very inviting and sooooo helpful and also very patient with me making my transition."

"Monique Trujillo-Marrufo is so very helpful. She went above a beyond to get clients in and out of the office with all documents completed as requested. She is pleasant, persistent and professional. I appreciate her positivity!"

"Very professional and kind , thanks again Marbella ,you really made a difference."

"Only place you’ll want to pay in person instead of setting it to autopay. Amazing staff all around!!!!"

"10/10 experiencia !"

"Monique, very great customer service from making sure I am well set and occupied with any questions I may have. Straight forward, & wholesome."

"I've been with StateFarm for 55 years. First in SoCal, now Vegas. This office is great, Norma professional, friendly and very efficient. I would recommend this office, hands down!"

"If you’re an insurance agent working in the Southwest, go ahead and clock out cuz my girl Marbella is ALREADY running laps around the competition!!!!! If you’re a customer reading reviews wondering “will this insurance agency really take care of me?” I’m pleased to be the one to let you know that the answer is a resounding YES! Like, I know we hear it all the time, but I truly would give Marbella 10 stars if I could! Actually, scratch that. Marbella deserves so many stars not even NASA could count them all. From the moment she reached out to me, she made the entire process effortless! Talking to Marbella is like talking to a friend who just so happens to also be an insurance genius!!! She walked me through every step with kindness and patience! Not only did Marbella answer every question I had (before I even knew I had questions) but she also was able to save me money~real money, not just a few bucks. Marbella turned what I expected to be a headache into a smooth, stress-free experience! She’s knowledgeable, professional, warm, and beyond helpful. If you’re looking for an insurance agent baddie then look no further because Marbella is the wavvveeeee! I can genuinely say I’ve never been excited to get a call from my insurance agent….until now! Thank you Marbella for your help and expertise!! I genuinely can not thank you enough!!!"