State Farm® Insurance Agent Valauna Knight-Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Viola Knudson
November 1, 2025
5
out of
5
rating by Viola Knudson
"The agent, Marbella handled my inquiries professionally and knowledgeable. Highly recommend to those who are looking for auto insurance. ⭐️❤️"
Connie Encinias
October 30, 2025
5
out of
5
rating by Connie Encinias
"Very helpful & knowledgeable Great personality"
Niurka CP
October 29, 2025
5
out of
5
rating by Niurka CP
"Excelente"
Melissa
October 27, 2025
5
out of
5
rating by Melissa
"Very professional and kind , thanks again Norma ,you really made a difference."
We responded:
"Thank you, Melissa, for the 5-stars! We work hard to make sure that we provide the best possible service to our customers. It is great to hear that we took great care of you. We love working with customers like you! -Valauna"
Michael Tommasino
October 23, 2025
5
out of
5
rating by Michael Tommasino
"Check with State Farm to get an insurance young lady named Maribella handle all my needs fast and efficiently she made me feel comfortable about switching my insurance company. Very professional agent"
Jeani Spencer
October 21, 2025
5
out of
5
rating by Jeani Spencer
"Always friendly and great service! Monique was super helpful and was able to save me money on my car insurance after years of paying the same amount at another company. All the ladies in the office are amazing!"
We responded:
"I can’t thank you enough for your amazing review! Our team works hard to make sure that we always go above and beyond for our customers. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
Sandy Grant
October 18, 2025
4
out of
5
rating by Sandy Grant
"Very helpful explained everything and nice working with him"
We responded:
"Thank you, Sandy, for your kind words! I am so happy to hear about your positive experience. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna "
margarita i
October 17, 2025
5
out of
5
rating by margarita i
"Javier was great 👍 he was patient and took his time breaking down all coverage. Professional experience with timely and thorough expedition of insurance coverage for both of our homes. I would definitely recommend him for any insurance needs you may have. Will send any referrals I have to him in the future. Thanks Javier for all the hard work and we appreciate all your efforts."
We responded:
"Thank you so much Margarita, for acknowledging the excellent service Javier has provided. We work hard to make sure that we provide the best possible service to our customers. Thank you for allowing us to service your insurance needs! -Valauna"
Cathie Deal
October 16, 2025
5
out of
5
rating by Cathie Deal
"Great experience with Monique"
We responded:
"Thank you, Cathie, for the 5-stars! Our team works hard to make sure that we always go above and beyond for our customers. Thank you for trusting us with your insurance needs. -Valauna"
Jen Topor
October 15, 2025
5
out of
5
rating by Jen Topor
"All staff members a knowledgeable and helpful. Whatever I need they are there to help and make the process very smooth. I am always amazed how the office staff recognizes you even though you have not been in for over a year!"
We responded:
"Thank you so much for your raving review, Jen. It is great to hear that we took great care of you. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
dominic ciaccio
October 14, 2025
5
out of
5
rating by dominic ciaccio
"The agent was very professional and helpful, she made the experience pleasant"
We responded:
"Thank you for the compliment! It is our pleasure to be of service. Thank you for trusting us with your insurance needs. -Valauna"
Annetta Ramos
October 14, 2025
5
out of
5
rating by Annetta Ramos
"Marbella was the best ever!!! She answered all my Questions and I had A lot 🤓She is a asset 4 Sure She's a Keeper."
We responded:
"You nailed it, Annetta! Marbella is a keeper, and we are so thankful to have her on our team! My team takes pride in doing the very best for each customer. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
Tino Thompson
October 9, 2025
5
out of
5
rating by Tino Thompson
"This is a great office of people with excellent customer service, friendly smiles and great attitudes."
We responded:
"Thank you for your kind words! My team takes pride in doing the very best for each customer. Thank you for trusting us with your insurance needs. -Valauna"
Michael Mertel
October 9, 2025
5
out of
5
rating by Michael Mertel
"Excellent state farm representative that answered all of my questions- fully and completely. She answered, some questions I didn't know I had. I ended up getting health insurance as well. I would work with her again. Thank you Kiyauna!"
We responded:
"Michael, I can’t thank you enough for your amazing review! My team takes pride in doing the very best for each customer. I am so happy to hear about your positive experience with Kiyauna. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
Amy Hauber
October 9, 2025
5
out of
5
rating by Amy Hauber
"These people are great! From our first phone call setting up my vehicle insurance. And I have no doubt it will continue on. Thank you State farm!"
We responded:
"Thank you so much for your raving review, Amy!!! It is our pleasure to be of service. We work hard to make sure that we provide the best possible service to our customers. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
Vinny C
October 8, 2025
5
out of
5
rating by Vinny C
"Marbella was fantastic! She is extremely patient and kind. I highly recommend her."
We responded:
"I can’t thank you enough for your amazing review, Vinny! I am so happy to hear about your positive experience with Marbella. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
Katherine Guerrero
October 7, 2025
5
out of
5
rating by Katherine Guerrero
"I enjoyed speaking to Mo!! She was soo friendly, kind and absolutely non-judgmental at all. She did everything in her power to get me a low quote! I am glad I went with State Farm!!!"
We responded:
"Thank you so much for your raving review! I am so happy to hear about your positive experience. We work hard to make sure that we provide the best possible service to our customers. Thank you for trusting us with your insurance needs. -Valauna"
Jack Roden
October 6, 2025
5
out of
5
rating by Jack Roden
"Both Kiana and Marbella were so very helpful and joy to deal with. They were both so very informative I didn't have to ask questions because they answered them before I could ask. Look forward to dealing with them for years to come."
We responded:
"Thank you so much Jack for acknowledging the excellent service Kiyauna & Marbella provided. My team takes pride in doing the very best for each customer. Thank you for trusting us with your insurance needs. -Valauna"
Latoyia Gilbert
October 3, 2025
5
out of
5
rating by Latoyia Gilbert
"Marbella is so nice and helpful and always so joyful love her she’s a good addition to the team"
We responded:
"Thank you for the compliment! And I think Marbella is pretty wonderful as well. It is always a pleasure working with you! -Valauna"
Linda Shipley
October 2, 2025
5
out of
5
rating by Linda Shipley
"Norma was so great with me with swapping cars around and adding a car and trying to get me the best rates possible in the end she saved me hundreds of dollars a month and I couldn’t be happier. Thank you so much, Norma!"
We responded:
"We appreciate your 5-star review, Linda. Norma and my entire team always strive to go above and beyond. It’s good to know that we are doing a great job and helping to save you money. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
Lisa Gilla
October 2, 2025
5
out of
5
rating by Lisa Gilla
"I had a great experience working with Kiyauna! She’s extremely knowledgeable, professional, and never pushy - which I really appreciated. With so many auto insurance options out there, it was the personal touch Kiyauna provided through State Farm that truly made the difference. Highly recommend! - L. Gilla"
We responded:
"Thank you so much for your raving review! We work hard to make sure that we provide the best possible service to our customers. Kiyauna and my entire team are genuinely helpful and knowledgeable. Thank you for allowing us to service your insurance needs! -Valauna"
Bo Toichi
October 1, 2025
5
out of
5
rating by Bo Toichi
"I get to talk to real people."
We responded:
"You nailed it, BO! We work hard to make sure that we provide the best possible service to our customers. We are real people that are here to assist in your insurance needs! My entire team are genuinely helpful and knowledgeable. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
Randal Polse
September 30, 2025
5
out of
5
rating by Randal Polse
"Top-notch customer service! Monique was super friendly and professional handling everything for me. Highly recommend for all your insurance needs!"
We responded:
"Thank you so much Kaleb for acknowledging the excellent service Monique has provided. It is great to hear that we took great care of you. We work hard to make sure that we provide the best possible service to our customers. We look forward to building a relationship with you. Thank you! -Valauna"
Patty Scott
September 29, 2025
5
out of
5
rating by Patty Scott
"Javier is awesome! thank you for making this an easy trasition from "the other" insurance.. lol you all Rock!!"
We responded:
"Thank you for your kind words! Javier and my entire team always strive to go above and beyond. I am so glad that the transiting your insurance was seamless. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
Tom L
September 26, 2025
5
out of
5
rating by Tom L
"Marvels & Norma were very knowledgeable and very supportive in helping us make the change to State Farm insurance."
We responded:
"Thank you so much Tom for acknowledging the excellent service Marbella and Norma provided. My team and I work hard to be of service and make the process as easy as possible for our customers. It’s good to know that we are doing a great job. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"