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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angel Williams

June 6, 2025

5  out of  5
rating by Angel Williams
"Marbella was very detailed with explaining what the insurance would cover giving multiple different situations along with the amounts that it would be covering."
We responded:
"Marbella and my entire team are genuinely helpful and knowledgeable. Thank you for your kind words! We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
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Benjamin Bombulie [Liberty HS]

June 5, 2025

5  out of  5
rating by Benjamin Bombulie [Liberty HS]
"Marbella was helpful, professional, and charming. She addressed all my needs and even saved me some money."
We responded:
"Thank you so much Kaleb for acknowledging the excellent service Marbella has provided. My team takes pride in doing the very best for each customer. Thank you for trusting us with your insurance needs. -Valauna"
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Sofia Alfaro

May 29, 2025

5  out of  5
rating by Sofia Alfaro
"Marbella was so helpful and kind, such a professional and efficient young lady. Always makes it easy for my family and I and is so good at answering all our questions!"
We responded:
"Sofia I can’t thank you enough for your amazing review! It is great to hear that Marbella took great care of you. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
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Barbara Wilkerson

May 28, 2025

5  out of  5
rating by Barbara Wilkerson
"Have had nothing but helpful and timely experiences. Always able to connect when needing advice or questions about my polices. Nothing is more important than having a great customer service experience will highly recommend for anyone looking for quality and timely service."
We responded:
"Thank you, Barbara, for the 5-stars! It is our pleasure to be of service. Thank you for trusting us with your insurance needs. -Valauna"
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Amanda L

May 25, 2025

5  out of  5
rating by Amanda L
"Very pleased with switching to State Farm. I'm paying over 100 dollars less than what I was paying with Progressive, and that's with an accident on my record. Only downside is that as a new customer, I had to pay a 6 month premium upfront in two payments. Aside from that, 100% worth it. Valauna and Marrisa were very helpful in my transition. Additional note: A very friendly and helpful Marbella reached out to me and helped me get some additional coverage, which I didn't realize I didn't have. She was quick, kind, and everything I would want in an insurance rep! Thank you!"
We responded:
"Thank you Amanda for your kind review! We look forward to many years of assisting with your families insurance needs. Valauna"
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Brianna Sanders

May 24, 2025

5  out of  5
rating by Brianna Sanders
"Very easy and explained everything. Very inviting and sooooo helpful and also very patient with me making my transition."
We responded:
"Outstanding!! It is great to hear that we took great care of you. It is our pleasure to be of service. We appreciate your business! -Valauna"
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Kendell Walker

May 15, 2025

5  out of  5
rating by Kendell Walker
"Monique Trujillo-Marrufo is so very helpful. She went above a beyond to get clients in and out of the office with all documents completed as requested. She is pleasant, persistent and professional. I appreciate her positivity!"
We responded:
"I can’t thank you enough, Kendell for your amazing review! My team takes pride in doing the very best for each customer. Monique and my entire team are genuinely helpful and knowledgeable. Thank you for allowing us to service your insurance needs! -Valauna"
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Melissa

May 15, 2025

5  out of  5
rating by Melissa
"Very professional and kind , thanks again Marbella ,you really made a difference."
We responded:
"Thank you, Melissa, for the 5-stars! We work hard to make sure that we provide the best possible service to our customers. It is great to hear that we took great care of you. We love working with customers like you! -Valauna"
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Tristian Molina

May 9, 2025

5  out of  5
rating by Tristian Molina
"Only place you’ll want to pay in person instead of setting it to autopay. Amazing staff all around!!!!"
We responded:
"Tristian we always look forward to your renewals!! We know we will get a good laugh and conversation!!! Congratulations on your new beginnings! We are so excited for you. Valauna, Norma, Monique & Marbella"
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Silvia Chavez

May 7, 2025

5  out of  5
rating by Silvia Chavez
"10/10 experiencia !"
We responded:
"Gracias Silvia!!! We appreciate your 5-star review. It is our pleasure to be of service. Thank you for allowing us to service your insurance needs! -Valauna"
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FaSh0 DOREYY

May 7, 2025

5  out of  5
rating by FaSh0 DOREYY
"Monique, very great customer service from making sure I am well set and occupied with any questions I may have. Straight forward, & wholesome."
We responded:
"Thank you so much for acknowledging the excellent service Monique has provided. My team takes pride in doing the very best for each customer. It is always a pleasure working with you! -Valauna"
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Eileen Herriott

May 7, 2025

5  out of  5
rating by Eileen Herriott
"I've been with StateFarm for 55 years. First in SoCal, now Vegas. This office is great, Norma professional, friendly and very efficient. I would recommend this office, hands down!"
We responded:
"Eileen, We feel so honored that you have trusted us with your insurance needs. We look forward to many years of taking care of your family. Valauna"
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jalen palmore

May 2, 2025

5  out of  5
rating by jalen palmore
"If you’re an insurance agent working in the Southwest, go ahead and clock out cuz my girl Marbella is ALREADY running laps around the competition!!!!! If you’re a customer reading reviews wondering “will this insurance agency really take care of me?” I’m pleased to be the one to let you know that the answer is a resounding YES! Like, I know we hear it all the time, but I truly would give Marbella 10 stars if I could! Actually, scratch that. Marbella deserves so many stars not even NASA could count them all. From the moment she reached out to me, she made the entire process effortless! Talking to Marbella is like talking to a friend who just so happens to also be an insurance genius!!! She walked me through every step with kindness and patience! Not only did Marbella answer every question I had (before I even knew I had questions) but she also was able to save me money~real money, not just a few bucks. Marbella turned what I expected to be a headache into a smooth, stress-free experience! She’s knowledgeable, professional, warm, and beyond helpful. If you’re looking for an insurance agent baddie then look no further because Marbella is the wavvveeeee! I can genuinely say I’ve never been excited to get a call from my insurance agent….until now! Thank you Marbella for your help and expertise!! I genuinely can not thank you enough!!!"
We responded:
"Jalen, I think this may be hands down the best review I have read ever!!! Marbella is truly a GEM and I could never express how fortunate we are to have her at our agency. She genuinely cares about every customer and consistently goes above and beyond to make our insureds feel confident in the choice to insure with us. Thank you for taking time to write this review. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
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jennifer Rosales

May 2, 2025

5  out of  5
rating by jennifer Rosales
"I had such a great experience working with Marbella at State Farm! From the start, she was super friendly and made me feel comfortable right away. The entire process was incredibly smooth and efficient. I highly recommend her services!"
We responded:
"Thank you so much for your raving review! It is great to hear that we took great care of you. My team and I work hard to be of service and make the process as easy as possible for our customers. Thank you for trusting us with your insurance needs. -Valauna"
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Jared Stoddart

May 1, 2025

5  out of  5
rating by Jared Stoddart
"Monique is an absolute pleasure to deal with. She helped me switch my car and home policy and saved me tons of money. Monique should be on your list of people to contact for your insurance needs."
We responded:
"I can’t thank you enough for your amazing review! We work hard to make sure that we provide the best possible service to our customers. Monique and my entire team are genuinely helpful and knowledgeable. We look forward to building a relationship with you. Thank you! -Valauna"
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katie tejada

April 26, 2025

5  out of  5
rating by katie tejada
"Valauna is truly the best! I was just recently saying how rare it is to come across great customer service these days, and meeting her was such a breath of fresh air. She’s so dedicated and went out of her way to work around my crazy busy schedule to make sure all my insurance needs were taken care of. I couldn’t be happier and would highly recommend working with her!"
We responded:
"Hi Katie!! Thank you for your kind words! Monique and my entire team always strive to go above and beyond. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
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Evelyn Hartley

April 23, 2025

5  out of  5
rating by Evelyn Hartley
"Monique was super kind and helpful - she ended up getting us a quote over $100 less than we found anywhere else! A totally quick and painless process and we were all set up with car and renters insurance!"
We responded:
"Thank you so much for your raving review! I am so happy to hear about your positive experience. Thank you for allowing us to service your insurance needs! -Valauna"
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Christine sumerel

April 22, 2025

5  out of  5
rating by Christine sumerel
"Very nice enjoyed working with her explained everything well did a great job"
We responded:
"We appreciate your 5-star review, Christine. It is great to hear that we took great care of you. Thank you for trusting us with your insurance needs. -Valauna"
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Panda

April 17, 2025

5  out of  5
rating by Panda
"This is my first time getting insured with my first ever car and Monique helped me every step of the way! She was super sweet and I heavily recommend going to her! Thank you so much Monique!!"
We responded:
"I am so happy to hear about your positive experience with Monique! Thank you for the amazing review! Congratulations on your first car. We look forward to being part of your journey. Valauna"
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Gabriela Rojas

April 16, 2025

5  out of  5
rating by Gabriela Rojas
"Norma is always so nice and helpful! She makes things very easy for me and stress free. I really do appreciate her!"
We responded:
"Norma and our team work hard to be of service and make the process as easy as possible for our customers. I am so glad to hear this was your experience as well. We very much appreciate you. Valauna"
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Wayne Antkiewicz

April 14, 2025

5  out of  5
rating by Wayne Antkiewicz
"I am super happy with the way I was treated. I was paying a lot for insurance throw another company and she helped me not only did she lower my rate she explained everything to me. When it was time to switch to State Farm she made the transition smooth and easy. I'm so glad I switched and the way I was treated threw the switch and to present day I can count on an answer back with the situation taken care of. Thank you so much. Wayne Antkiewicz"
We responded:
"We work hard to make sure that we provide the best possible service to our customers. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
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Angelia McGee

April 14, 2025

5  out of  5
rating by Angelia McGee
"Very helpful and professional. Educated me on MY insurance policies, AND OPTIONS! Updated, and advised me on the changes, Norma was always been helpful. It felt like I was talking to family.. THANKS NORMA!!"
We responded:
"Angelia, We are very thankful for your business and are always here to assist! "
Profile photo of Lit Logan

Lit Logan

April 12, 2025

5  out of  5
rating by Lit Logan
"Monique was the kindest phone representative Ive had the chance to talk too, 5/5 fantastic service"
We responded:
"It is our pleasure to be of service. Monique and my entire team are genuinely helpful and knowledgeable. We love working with customers like you! -Valauna"
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J Mac

April 12, 2025

5  out of  5
rating by J Mac
"Great service, questions answered and feedback from Monique. Can’t wait to work with her for my auto-home and life, love her passion for her career!"
We responded:
"Monique and my entire team always strive to go above and beyond. It is great to hear that she took great care of you. We look forward to building a relationship with you. Thank you! -Valauna"
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DREW ANTHONY

April 10, 2025

5  out of  5
rating by DREW ANTHONY
"Valauna and Norma are very friendy, professional and efficient"
We responded:
"Thank you for your kind words! We work hard to make sure that we provide the best possible service to our customers. It is always a pleasure working with you! -Valauna"