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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steven Van Epps

Steven Van Epps

November 18, 2024

5  out of  5
rating by Steven Van Epps
"We registered 3 cars in one week and then cancelled 1 in the same week. Plus we had to get a bonding card for a loaner we were driving for a day. Norma is a Superstar! She handled everything with efficiency and an exceptional sense of customer service. All with a fun and engaging sense of humor. I wish I had these kind of employees when I was a sales manager. State Farm should be very proud that Norma is an employee and a credit to her agency. Thank you, Steven & Rose Van Epps"
We responded:
"Norma takes pride in doing the very best for each customer! I am so happy to hear about your positive experience. We are very thankful for your business and look forward to continuing to provide excellent service to your family. Valauna"
Profile photo of Gabriela Rojas

Gabriela Rojas

November 18, 2024

5  out of  5
rating by Gabriela Rojas
"Norma is always so nice and helpful! She makes things very easy for me and stress free. I really do appreciate her!"
We responded:
"Norma and our team work hard to be of service and make the process as easy as possible for our customers. I am so glad to hear this was your experience as well. We very much appreciate you. Valauna"
Profile photo of Emilio Ramirez

Emilio Ramirez

October 28, 2024

5  out of  5
rating by Emilio Ramirez
"I’ve been apart of this agency for almost a year now. Norma my representative helped get a really good quote on my autos, I recently got my truck added to my policy and she included my drive safe and save discount and great coverages for an amazing monthly rate especially for my age. Thank you so much Norma!!!"
We responded:
"We appreciate your 5-star review, Emilio! My team takes pride in doing the very best for each customer and Norma is phenomenal. We look forward to continuing to build a relationship with you. Thank you! -Valauna"
Profile photo of Teresa Mayer

Teresa Mayer

October 24, 2024

5  out of  5
rating by Teresa Mayer
"Monique has been such a pleasure to work with very informative great customer service!"
We responded:
"Thank you, Teresa it is our pleasure, to be of service! We are very thankful for your business!!! "
Profile photo of Kanoe Moniz

Kanoe Moniz

August 31, 2024

5  out of  5
rating by Kanoe Moniz
"We received awesome customer service from Marbella. She was detailed in her explanation of the insurance coverage we needed and processed our new policy quickly. Thank you Marbella! We appreciate your expertise and timely responses."
We responded:
"Kanoe, Thank you for your kind words and highlighting Marbella's service provided for your family! We are thankful for your business and look forward to assisting your family for many years to come! Valauna"
Profile photo of rickey ware

rickey ware

August 19, 2024

5  out of  5
rating by rickey ware
"Excellent service, very nice to you"
We responded:
"Thank you for Ricky! We appreciate your business and assisting with your insurance needs. Valauna"
Profile photo of Bob Heunisch

Bob Heunisch

August 16, 2024

5  out of  5
rating by Bob Heunisch
"They beat everybody else’s price and have given me quality service"
We responded:
"Thank you so much Bob! We are so thankful for your business and look forward to many years of servicing your insurance needs. Valauna"
Profile photo of Talaya Green

Talaya Green

August 7, 2024

5  out of  5
rating by Talaya Green
"Thank you Marbella for your patience and insight. Not only was she able to save me money but she educated me at the same time. Keep up the great work. Thanks again Marbella!"
We responded:
"Our Agency is so thankful for your business Talaya! Thank you for highlighting Marbella and her passion when it comes to education of insurance. Valauna"
Profile photo of John Bartlett

John Bartlett

August 5, 2024

5  out of  5
rating by John Bartlett
"Super friendly and very knowledgable"
We responded:
"Thank you, John, for your review! We are very thankful for your business! Valauna"
Profile photo of Andrew & Jimmy Calhoun & Curry

Andrew & Jimmy Calhoun & Curry

July 15, 2024

5  out of  5
rating by Andrew & Jimmy Calhoun & Curry
"Very Pleasant to speak with everyone. Always helpful interested in us"
We responded:
"Thank you, Calhoun family! We are thankful for your business and appreciate your family!"
Profile photo of Angelia McGee

Angelia McGee

July 15, 2024

5  out of  5
rating by Angelia McGee
"Very helpful and professional. Educated me on the your insurance"
We responded:
"Angelia, We are very thankful for your business and are always here to assist! "
Profile photo of Blake Friedman

Blake Friedman

July 11, 2024

5  out of  5
rating by Blake Friedman
"Valauna is an amazing insurance agent! Valauna and her team are intelligent, fast, and friendly. When our clients need an insurance agent, we always refer them to Valauna because we know she will take care of them. 10 stars!"
We responded:
"We appreciate you and your team!! Thank you for supporting our agency and knowing that our goal is to make sure our customers are cared for! Your mission is the same and that makes you phenomenal at what you do! "
Profile photo of Jennifer Bendel

Jennifer Bendel

July 8, 2024

5  out of  5
rating by Jennifer Bendel
"We met with one of the account managers (Desiray Taylor) today to go over and update our insurance policies. Desiray was kind, patient, funny, sweet and helpful! We left with confidence in our coverage and with all of our questions answered. Thank you for taking such good care of us Desiray!!"
We responded:
"Thank you, Jennifer, for coming to the office to review your policies! We Love meeting with our insureds and Desiray does an amazing job assisting with this. We are thankful for your business and look forward to meeting with your both again. Valauna"
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Laura Bahrt

July 1, 2024

5  out of  5
rating by Laura Bahrt
"Desiray was very helpful and kind, helping me navigate insurance in a new state. Very impressed!"
We responded:
"Laura, Thank you for your kind review! Desiray is passionate about making sure our customers are taken care of. We are thankful to have you as part of our State Farm family and look forward to many years of assisting with your insurance needs. Valauna "
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Ashley Potter

June 27, 2024

5  out of  5
rating by Ashley Potter
"Super friendly and saved me alot of money switching from progressive."
We responded:
"Thank you Ashley for your review! We are so thankful for your business and glad we could save you money as well. We look forward to many years of assisting with your insurance needs. "
Profile photo of Marcos Morales-Arellano

Marcos Morales-Arellano

June 26, 2024

5  out of  5
rating by Marcos Morales-Arellano
"Everyone is extremely helpful and professional. Marbella was very professional, detailed and knowledgeable."
We responded:
"Thank you Marcos for you review! Marbella is extremely knowledgeable and does an amazing job assisting our insureds! We appreciate your business."
Profile photo of Ciana Perez-Sanchez

Ciana Perez-Sanchez

June 14, 2024

5  out of  5
rating by Ciana Perez-Sanchez
"Very friendly and helpful staff."
We responded:
"Thank you Ciana! We are thankful for your business. Valauna "
Profile photo of Mary Rodriguez

Mary Rodriguez

June 11, 2024

5  out of  5
rating by Mary Rodriguez
"Excellent customer service. Marbella was very attentive to my needs and conducted herself in a very professional manner. In matter on minutes she was able to bundle my home and auto at a better rate than the previous insurance company. Glad I reached out! Highly recommend :-)"
We responded:
"Thank you, Mary, for your review! Marbella is passionate about taking care of our insureds and their insurance needs. We appreciate your business and are here to assist. Thank you Valauna"
Profile photo of K P

K P

June 5, 2024

5  out of  5
rating by K P
"I recently had the pleasure of working with Kennedy, a State Farm agent, and I couldn't be more thrilled with the experience. After being with Geico for over a decade, I was a bit hesitant about switching my car and home insurance. However, Kennedy made the transition incredibly smooth and worry-free. Kennedy's attention to detail and thoroughness were truly impressive. From the very beginning, she took the time to understand my needs and concerns, ensuring that every aspect of my coverage was carefully considered. She compared our previous Geico policies with what State Farm could offer, and the savings were substantial. Not only did Kennedy help us save a significant amount of money, but she also provided better coverage options tailored to our needs. The entire process was seamless and timely, thanks to Kennedy's professionalism and efficiency. She was always available to answer any questions and guided us through each step with ease. Kennedy's commitment to providing exceptional customer service is evident in his work, and it made a world of difference for us. If you're looking for an insurance agent who truly cares about your needs and will go the extra mile to ensure you're getting the best possible deal, I highly recommend Kennedy. Her dedication, expertise, and personal touch have made us loyal State Farm customers. Thank you, Kennedy, for making this such a positive and beneficial experience!"
We responded:
"K P we are so very thankful for your kind review! It was our pleasure to assist with your insurance needs. Kennedy and all of our office will always be available to answer any questions you may have or provide assistance anytime your family needs it! Thank you for trusting our Agency with your families insurance needs. Valauna "
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Jose Medina

May 30, 2024

5  out of  5
rating by Jose Medina
"Marbella was an awesome representative super helpful and got me all discounts possible i would definitely recommend her to family and friends"
We responded:
"Thank you Jose for your review! We are so thankful for your business and look forward to servicing your insurance needs for many years. Valauna"
Profile photo of enrique aguilar

enrique aguilar

May 21, 2024

5  out of  5
rating by enrique aguilar
"Thank you so much for your excellent service, patience and consideration of my insurance needs. Marbella Hernandez provided great customer service and took her time to answer all my questions."
We responded:
"Thank you Enrique for the kind words for Marbella and our agency! We are thankful for your business and here to assist with your insurance needs! Valauna "
Profile photo of Stephania Arreola

Stephania Arreola

May 20, 2024

5  out of  5
rating by Stephania Arreola
"Valauna & team are the best! Excellent customer service, quick response, there when you need them. I refer all my friends & family to Valauna & her team."
We responded:
"Thank you Stephania for your review!! We are very thankful for your business! Valauna"
Profile photo of Kelly Hatch

Kelly Hatch

May 17, 2024

5  out of  5
rating by Kelly Hatch
"Very friendly and easy to work with. Helped to find all discounts available to give me the best rate possible."
We responded:
"Thank you, Kelly, for your review! We are thankful for your business and look forward to assisting with your insurance needs for many years. Valauna"
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A C

May 10, 2024

5  out of  5
rating by A C
"Great customer service and Desirey help save me money."
We responded:
"Thank you AC for your review! So glad Desiray was able to assist with you insurance needs! We are thankful for your business and look forward to many years servicing your family! Valauna"
Profile photo of Layla Nguyen

Layla Nguyen

May 9, 2024

5  out of  5
rating by Layla Nguyen
"Staff is very nice and patient with my million questions :) They were also able to help me with getting insurance for my KIA 2021 due to the lame kia boys trend while other places either rejected me or charged me very high. I am glad to have met them and would highly recommend! Special shout out to Kennedy!! <3"
We responded:
"Thank you, Layla, for your kind review and acknowledgement of Kennedy! We value your business and look forward to servicing your families insurance needs for many years. Valauna"