State Farm® Insurance Agent Valauna Knight-Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Panda
April 17, 2025
5
out of
5
rating by Panda
"This is my first time getting insured with my first ever car and Monique helped me every step of the way! She was super sweet and I heavily recommend going to her! Thank you so much Monique!!"
We responded:
"I am so happy to hear about your positive experience with Monique! Thank you for the amazing review! Congratulations on your first car. We look forward to being part of your journey. Valauna"
Gabriela Rojas
April 16, 2025
5
out of
5
rating by Gabriela Rojas
"Norma is always so nice and helpful! She makes things very easy for me and stress free. I really do appreciate her!"
We responded:
"Norma and our team work hard to be of service and make the process as easy as possible for our customers. I am so glad to hear this was your experience as well. We very much appreciate you. Valauna"
Wayne Antkiewicz
April 14, 2025
5
out of
5
rating by Wayne Antkiewicz
"I am super happy with the way I was treated. I was paying a lot for insurance throw another company and she helped me not only did she lower my rate she explained everything to me. When it was time to switch to State Farm she made the transition smooth and easy. I'm so glad I switched and the way I was treated threw the switch and to present day I can count on an answer back with the situation taken care of. Thank you so much. Wayne Antkiewicz"
We responded:
"We work hard to make sure that we provide the best possible service to our customers. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
Angelia McGee
April 14, 2025
5
out of
5
rating by Angelia McGee
"Very helpful and professional. Educated me on MY insurance policies, AND OPTIONS! Updated, and advised me on the changes, Norma was always been helpful. It felt like I was talking to family.. THANKS NORMA!!"
We responded:
"Angelia, We are very thankful for your business and are always here to assist! "
Lit Logan
April 12, 2025
5
out of
5
rating by Lit Logan
"Monique was the kindest phone representative Ive had the chance to talk too, 5/5 fantastic service"
We responded:
"It is our pleasure to be of service. Monique and my entire team are genuinely helpful and knowledgeable. We love working with customers like you! -Valauna"
J Mac
April 12, 2025
5
out of
5
rating by J Mac
"Great service, questions answered and feedback from Monique. Can’t wait to work with her for my auto-home and life, love her passion for her career!"
We responded:
"Monique and my entire team always strive to go above and beyond. It is great to hear that she took great care of you. We look forward to building a relationship with you. Thank you! -Valauna"
DREW ANTHONY
April 10, 2025
5
out of
5
rating by DREW ANTHONY
"Valauna and Norma are very friendy, professional and efficient"
We responded:
"Thank you for your kind words! We work hard to make sure that we provide the best possible service to our customers. It is always a pleasure working with you! -Valauna"
Ramon Morales
April 9, 2025
5
out of
5
rating by Ramon Morales
"Marbella was very helpful with providing me with a quote and getting me all set up with my move to Las Vegas from California. Marbella is very helpful, knowledgeable, and a great resource for Valauna's office. Definitely recommend this State Farm Office."
We responded:
"Ramon thank you for your amazing review! It is our pleasure to be of service. Marbella and my entire team always strive to go above and beyond. Thank you for trusting us with your insurance needs. -Valauna"
Viviana Atilano
April 6, 2025
5
out of
5
rating by Viviana Atilano
"Love love Monique’s customer service she explained my life insurance policy so well and made me feel comfortable oh and thanks for my coffee :) very happy with her customer service"
We responded:
"Viviana, I can’t thank you enough for your amazing review! It is great to hear that we took great care of you. We love working with customers like you! Thank you for trusting us with your insurance needs. -Valauna"
Kim Halley
April 3, 2025
5
out of
5
rating by Kim Halley
"Mr Norma, was very helpful with my concerns. She helped to get everything worked out."
We responded:
"Thank you for the compliment! It is our pleasure to be of service. Thank you for allowing us to service your insurance needs! -Valauna"
Jacob Holiday
April 3, 2025
5
out of
5
rating by Jacob Holiday
"Marbella was very helpful I got more coverage than my last insurance company and for far less!! Thank you!"
We responded:
"Jacob, I can’t thank you enough for your amazing review! I am so happy to hear about your positive experience. We appreciate your business and look forward to servicing your insurance needs for many years! -Valauna"
HERSEY Hawkins
March 27, 2025
5
out of
5
rating by HERSEY Hawkins
"Terrific state farm agent!! I'm a customer who asks lots of questions and want to know what's going on with insurance rates! Norma is a delight to talk to when I call. She's patient, has a wonderful personality and explains everything where I can understand. I really enjoy my conversations with her. She's definitely the reason they will be my insurance agents as long as I'm in Vegas. THE BEST!!!"
We responded:
"Hersey, Thank you for the kind words! We are very thankful for your business and will be honored to be your State Farm Agent for Life! It is our pleasure to be of service. Thank you for trusting us with your insurance needs. -Valauna"
Alejandro Alvarez
March 27, 2025
5
out of
5
rating by Alejandro Alvarez
"I had such a great experience working with Norma at State Farm! From the start, she was super friendly and made me feel comfortable right away. She really took the time to understand what I needed and helped me find the best coverage without any pressure. She explained everything clearly and answered all my questions, which made the whole process so much easier. It’s not every day you find someone who actually cares about their clients the way she does. What I really appreciated was how she went the extra mile to make sure I was taken care of. She followed up with me, gave me great advice, and made sure I was happy with everything. The whole experience was smooth and stress-free, and I left feeling confident in my decisions. If you’re looking for an insurance agent who is not only knowledgeable but also kind and easy to work with, I highly recommend Norma. She’s the best!"
We responded:
"Thank you so much Alejandro for acknowledging the excellent service Norma has provided. My team takes pride in doing the very best for each customer. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
Ganiece Watson
March 27, 2025
5
out of
5
rating by Ganiece Watson
"Very helpful, very demure. 10/10. -THANK YOU MONIQUE TRUJILLO!!!"
We responded:
"Ganiece, Thank you for taking time to share a review for Monique! We are thankful for your business and look forward to taking care of your insurance needs or many years. Valauna"
Braulio Ortiz
March 26, 2025
5
out of
5
rating by Braulio Ortiz
"Monique and Norma, amazing! Always helpful and always an open ear to my nonsense. I appreciate them for what they do. 5 STARS! ❤️"
We responded:
"Braulio, thank you for giving Norma and Monique a shout out!! We are always thankful for customers like you that come and spend time at the office laughing with us! You are family here and welcome anytime!! Valauna"
Antonio Barile
March 13, 2025
5
out of
5
rating by Antonio Barile
"Monique was very knowledgeable about her product and advised why extra insurance was needed ."
We responded:
"Thank you, Antonio, for the 5-stars! We work hard to make sure that we provide the best possible service to our customers. We look forward to working with you! -Valauna"
Antonio Nigos
March 10, 2025
5
out of
5
rating by Antonio Nigos
"Monique was so patient and knowledgeable! Helped me with Auto Home and Life"
We responded:
"Antonio, Thank you for the compliment! I am so happy to hear about your positive experience with Monique! We appreciate your business! -Valauna"
monzerat ibarra
March 8, 2025
5
out of
5
rating by monzerat ibarra
"We went in today to get a quote for both vehicle and home owners insurance, Monique was so helpful and friendly she took her time to explain everything to us and at some point repeated everything with a smile on her face the whole time. They make you feel welcome and comfortable on asking any questions. I highly recommend. They are awesome!"
We responded:
"Monzerat, Thank you for your kind words! Monique and my entire team always strive to go above and beyond. We look forward to building a relationship with you. Thank you! -Valauna"
Chelsea Davis
March 4, 2025
5
out of
5
rating by Chelsea Davis
"Amazing! Excellent customer service. So glad I joined state farm today :)"
We responded:
"Chelsea, Thank you for your kind words! It is our pleasure to be of service. We look forward to building a relationship with you. Thank you! -Valauna"
Hey Sugar
March 1, 2025
5
out of
5
rating by Hey Sugar
"My experience was absolutely amazing from beginning to end. Monique was very helpful and explained everything in detail. State Farm have a customer for life."
We responded:
"Thank you so much for your raving review! Our team works hard to make sure that we always go above and beyond for our customers. It is our pleasure to be of service. Thank you for trusting us with your insurance needs. -Valauna"
Ruby Nakamura
February 26, 2025
5
out of
5
rating by Ruby Nakamura
"Whenever I call this office they answer the phone so polite and cheerful and always ready to help with my questions. I’ve been with State Farm for several years, insuring both auto and home. After having a conversation with their staff, I am confident having them in my corner for many years to come!"
We responded:
"Ruby, I can’t thank you enough for your amazing review! I am so happy to hear about your positive experience. We feel so honored that you have trusted us with your insurance needs. It is always a pleasure working with you! -Valauna"
Jennice Jefferson
February 26, 2025
5
out of
5
rating by Jennice Jefferson
"The office rep(Maribel)was very helpful, knowledgeable & pleasant. She knew exactly what I needed when I called and helped me complete what I needed to be done...i recommend this office for your insurance needs.😊"
We responded:
"Thank you Jennice for your kind referral"
Craig Macchiato
February 24, 2025
5
out of
5
rating by Craig Macchiato
"Norma is always so helpful & quick to answer any questions or concerns I have about my policy I highly recommend this place"
We responded:
"Craig, Thank you for your kind words! Norma and my entire team are genuinely helpful and knowledgeable. We appreciate your business! -Valauna"
LynnAnn Martin
February 21, 2025
5
out of
5
rating by LynnAnn Martin
"This is a great agency with exceptional customer service! Norma has been wonderful to work with. She returns calls promptly, gives clear answers and is both professional and friendly."
We responded:
"LynnAnn, Thank you so much for your raving review! My team and I work hard to be of service and make the process as easy as possible for our customers. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. We are thankful you have stayed on this journey with us! I remember the first day we spoke, and you were willing to give us a chance =) -Valauna"
bianca marrufo
February 19, 2025
5
out of
5
rating by bianca marrufo
"Thanks for all the help. Super easy process and experience!"
We responded:
"Thank you, Bianca, for the 5-stars! It is our pleasure to be of service. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"