State Farm® Insurance Agent Valauna Knight-Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Antonio Barile
March 13, 2025
5
out of
5
rating by Antonio Barile
"Monique was very knowledgeable about her product and advised why extra insurance was needed ."
We responded:
"Thank you, Antonio, for the 5-stars! We work hard to make sure that we provide the best possible service to our customers. We look forward to working with you! -Valauna"
Antonio Nigos
March 10, 2025
5
out of
5
rating by Antonio Nigos
"Monique was so patient and knowledgeable! Helped me with Auto Home and Life"
We responded:
"Antonio, Thank you for the compliment! I am so happy to hear about your positive experience with Monique! We appreciate your business! -Valauna"
monzerat ibarra
March 8, 2025
5
out of
5
rating by monzerat ibarra
"We went in today to get a quote for both vehicle and home owners insurance, Monique was so helpful and friendly she took her time to explain everything to us and at some point repeated everything with a smile on her face the whole time. They make you feel welcome and comfortable on asking any questions. I highly recommend. They are awesome!"
We responded:
"Monzerat, Thank you for your kind words! Monique and my entire team always strive to go above and beyond. We look forward to building a relationship with you. Thank you! -Valauna"
Chelsea Davis
March 4, 2025
5
out of
5
rating by Chelsea Davis
"Amazing! Excellent customer service. So glad I joined state farm today :)"
We responded:
"Chelsea, Thank you for your kind words! It is our pleasure to be of service. We look forward to building a relationship with you. Thank you! -Valauna"
Hey Sugar
March 1, 2025
5
out of
5
rating by Hey Sugar
"My experience was absolutely amazing from beginning to end. Monique was very helpful and explained everything in detail. State Farm have a customer for life."
We responded:
"Thank you so much for your raving review! Our team works hard to make sure that we always go above and beyond for our customers. It is our pleasure to be of service. Thank you for trusting us with your insurance needs. -Valauna"
Ruby Nakamura
February 26, 2025
5
out of
5
rating by Ruby Nakamura
"Whenever I call this office they answer the phone so polite and cheerful and always ready to help with my questions. I’ve been with State Farm for several years, insuring both auto and home. After having a conversation with their staff, I am confident having them in my corner for many years to come!"
We responded:
"Ruby, I can’t thank you enough for your amazing review! I am so happy to hear about your positive experience. We feel so honored that you have trusted us with your insurance needs. It is always a pleasure working with you! -Valauna"
Jennice Jefferson
February 26, 2025
5
out of
5
rating by Jennice Jefferson
"The office rep(Maribel)was very helpful, knowledgeable & pleasant. She knew exactly what I needed when I called and helped me complete what I needed to be done...i recommend this office for your insurance needs.😊"
We responded:
"Thank you Jennice for your kind referral"
Craig Macchiato
February 24, 2025
5
out of
5
rating by Craig Macchiato
"Norma is always so helpful & quick to answer any questions or concerns I have about my policy I highly recommend this place"
We responded:
"Craig, Thank you for your kind words! Norma and my entire team are genuinely helpful and knowledgeable. We appreciate your business! -Valauna"
LynnAnn Martin
February 21, 2025
5
out of
5
rating by LynnAnn Martin
"This is a great agency with exceptional customer service! Norma has been wonderful to work with. She returns calls promptly, gives clear answers and is both professional and friendly."
We responded:
"LynnAnn, Thank you so much for your raving review! My team and I work hard to be of service and make the process as easy as possible for our customers. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. We are thankful you have stayed on this journey with us! I remember the first day we spoke, and you were willing to give us a chance =) -Valauna"
bianca marrufo
February 19, 2025
5
out of
5
rating by bianca marrufo
"Thanks for all the help. Super easy process and experience!"
We responded:
"Thank you, Bianca, for the 5-stars! It is our pleasure to be of service. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
Juanita Padilla
February 18, 2025
5
out of
5
rating by Juanita Padilla
"I had an amazing experience with Norma, her customer service and professionalisms exceeded my expectations."
We responded:
"I can’t thank you enough for your amazing review! It is great to hear that Norma took great care of you. We look forward to building a relationship with you. Thank you! -Valauna"
Evelyn Chavez
February 18, 2025
5
out of
5
rating by Evelyn Chavez
"Norma is absolutely amazing and was so helpful and informative with the information I requested. She is a delight and made the experience fun. She works really hard to get the job done right."
We responded:
"Thank you for the compliment! My team takes pride in doing the very best for each customer. I agree Norma is amazing! We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
Lucy Cortez
February 18, 2025
5
out of
5
rating by Lucy Cortez
"Thank you Marbella for helping me with my auto and life insurance quotes! You're professionalism and customer service won over a new customer."
We responded:
"Thank you, Lucy, for the 5-stars! It is great to hear that Marbella took great care of you. Thank you for allowing us to service your insurance needs! -Valauna"
Maribel Vazquez
February 18, 2025
5
out of
5
rating by Maribel Vazquez
"Marbella is the best! She was great answering all my questions and concerns . I couldn't be more happy with switching insurance. Thank You for making this transition easy ."
We responded:
"You nailed it, Maribel! Our team works hard to make sure that we always go above and beyond for our customers. Marbella is amazing and takes pride in assisting our customers. We appreciate your business! -Valauna"
Luz Gamino
February 18, 2025
5
out of
5
rating by Luz Gamino
"Loved Norma’s customer service. I would definitely recommend her services. Very attentive to detail no hesitation in answering questions. There was no dumb question when it comes to asking Norma! Great experience!"
We responded:
"We can’t thank you enough for your amazing review! And I think Norma is pretty wonderful as well. We love working with customers like you! -Valauna"
maxtroy Lopez
February 18, 2025
5
out of
5
rating by maxtroy Lopez
"Monique was very helpful and answered all my questions made my decision very easy and she took care of everything for me. Thank you Monique!"
We responded:
"Thank you so much for your raving review Maxtroy! It is great to hear that Monique took great care of you. We love working with customers like you! -Valauna"
Jonathan Chsvez
February 18, 2025
5
out of
5
rating by Jonathan Chsvez
"Had great help!! Norma was very patient and answered all the questions I had, also gave me a great quote!!"
We responded:
"We appreciate your 5-star review, Jonathan. Norma and my entire team always strive to go above and beyond. We look forward to building a relationship with you. Thank you! -Valauna"
Monique Trujillo
February 18, 2025
5
out of
5
rating by Monique Trujillo
"Marbella is so kind and knowledgeable! Made the process easy. Norma answered all my questions and was very professional. Valauna has the best team!"
We responded:
"Thank you for the 5-stars for Marbella!"
alphonse neal
February 17, 2025
5
out of
5
rating by alphonse neal
"My experience was great, especially with the help of Monique. She was amazing 😉. I like her!!!"
We responded:
"You nailed it, Alphonse! I am so happy to hear about your positive experience. And I think Monique is pretty wonderful as well. Thank you for trusting us with your insurance needs. -Valauna"
Alysa Dejesus
February 11, 2025
5
out of
5
rating by Alysa Dejesus
"Monique is absolutely amazing and was so helpful and informative with the information I requested. She was responsive to my needs and was so pleasant to work with going above and beyond for me! I cannot recommend Monique enough for any of your insurance needs!"
We responded:
"I can’t thank you enough for your amazing review, Alysa! My team and I work hard to be of service and make the process as easy as possible for our customers. We look forward to building a relationship with you. Thank you! -Valauna"
jose cabrera
February 7, 2025
5
out of
5
rating by jose cabrera
"Marbella was so helpful on helping me get everything I needed it done. Great customer service. I’m a satisfied customer thanks again"
We responded:
"Thank you, Jose, for your kind words! I am so happy to hear about your positive experience. Marbella and my entire team are genuinely helpful and knowledgeable. We love working with customers like you! -Valauna"
Darrien Dunham
January 31, 2025
5
out of
5
rating by Darrien Dunham
"Norma is the best very kind, intentional, and does her best to make sure you understand what you're signing up for and how it can help you now and in the long-term. Definitely recommend speaking with her for your insurance needs."
We responded:
"Thank you so much Darrien for acknowledging the excellent service Marbella has provided. I think Marbella is pretty wonderful as well. Thank you for trusting us with your insurance needs. -Valauna"
Jeneen Provenza
January 21, 2025
5
out of
5
rating by Jeneen Provenza
"I had a great experience dealing with Monique from State Farm. She was most helpful in getting me the best deal for both my car and home. She is a delight and made the experience fun. I will recommend my friends and family to State Farm because of her."
We responded:
"Thank you so much Jeneen for acknowledging the excellent service Monique has provided. It is great to hear that we took great care of you. Thank you for trusting us with your insurance needs. -Valauna"
Ian Brown
January 17, 2025
5
out of
5
rating by Ian Brown
"Valauna Knight-Brown's State Farm agency has been wonderful to work with. Her team is professional and friendly, and Norma in particular works hard to get the job done right. A+ service. Highly recommended!"
We responded:
"Thank you so much Ian for your raving review! Norma definitely works hard to take care of your insureds. We work hard to make sure that we provide the best possible service to our customers. It is always a pleasure working with you! -Valauna"
David Lee
January 16, 2025
5
out of
5
rating by David Lee
"Monique is a pleasure to work with very professional and helpful for both my wife and myself."
We responded:
"Thank you so much for your raving review! My team takes pride in doing the very best for each customer. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"